If a webhook delivery fails, the ekko Climate API automatically retries the request using exponential backoff.

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This page reflects the current API behaviour. Some details may change as v3 is finalised.

How retries work

A delivery is considered failed if the receiving endpoint returns a 4xx or 5xx HTTP status code. When this happens:

1. The webhook is retried automatically
2. The interval between retries increases exponentially with each attempt
3. After 3 failed attempts, no further retries are made and the event is logged

The retry count is configurable. Contact [email protected] if you need to adjust it.